Welcome to ChitChat Support

Because even great conversations need backup.

At ChitChat Agent, we believe support should feel like a conversation — not a maze of forms or emails that go unanswered. Whether you’re new to your voice agent or optimizing an existing setup, our support portal keeps everything simple, personal, and right where you need it.

Your ChitChat Support Portal Includes:

Training & Tutorials

Start strong with bite-sized walkthroughs that show you how to get the most from your ChitChat Agent.
From setting up integrations to customizing your voice personality — we’ve got you.

Support Tickets

Need help? Just log in and submit a support ticket. Our team (and Chit!) will respond within one business day — no lost emails, no waiting in limbo. Track your ticket status right inside your portal.

Knowledge Base

Prefer to self-serve? Access how-to guides, quick fixes, and best practices to keep your AI running smoothly.

System Updates & Optimization Notes

We continuously refine your agent’s performance — and we’ll post updates right in your portal. Stay in the loop about improvements, voice model updates, or new integrations.

Dedicated Success Support (Growth & Pro Plans)

For our Growth and Pro clients, your Customer Success Manager is only a message away. You’ll see a dedicated chat and task area for tailored guidance, optimization reviews, and strategy check-ins.

Getting Started is Easy

Your portal is your home base for training, communication, and support — all in one place.

  1. Log into your Client Portal.

  2. Choose "Support" from your dashboard.

  3. Submit a ticket, browse tutorials, or start a chat with our team.

We don’t disappear after setup. Your success is our ongoing conversation — and we’re here to keep it flowing smoothly, 24/7.

Our Promise

Need Immediate Help?

Email us at support@chitchatagent.ai — or log in to your Support Portal for faster service.