Case Study #1: Smith & Sons Plumbing

Challenge:
Smith & Sons, a family-owned plumbing company, was missing calls after-hours and during peak service times. That meant frustrated customers and lost business.

Solution:
We built them a ChitChat Agent that:

• Answered all after-hours calls with a friendly, empathetic voice.

• Collected job details and scheduled appointments directly into their booking system.

• Handled FAQs like “Do you offer emergency service?” without waiting for a callback.

Results:

• 40% more booked jobs per month.

• Faster response times, day or night.

• Happier customers who felt heard and cared for.

Case Study #2: GreenLight Auto Care

Challenge:
The shop’s front desk was overwhelmed with calls for oil changes, brake checks, and quotes — leaving mechanics constantly interrupted.

Solution:
ChitChat Agent stepped in to:

• Handle appointment scheduling directly.

• Provide instant estimates for routine services.

• Free up the front desk to focus on in-shop customers.

Results:

• 30% increase in completed service appointments.

• Shorter wait times at the front desk.

• Staff able to focus on the shop, not the phones.Write your text here...

Why It Works

Every service business has its own rhythm. That’s why we design ChitChat Agents to fit your unique workflows, tools, and customer style. The result? More efficiency, more revenue, and conversations that feel more human than robotic.

Ready to write your own success story?

Let’s chat about your business.